Refund Policy
Smart Search Chips Pro has a straightforward 14-day satisfaction guarantee for initial purchases, with billing handled securely through Freemius.
Last updated: April 2026
We want you to be confident in your purchase. If Smart Search Chips Pro does not meet your expectations, we offer a straightforward satisfaction guarantee.
14-Day Satisfaction Guarantee
You may request a full refund within 14 days of your initial purchase if you are unhappy with Smart Search Chips Pro or experience an issue we are unable to resolve. This applies to both monthly and annual subscriptions.
How to Request a Refund
Email support@smartsearchchips.app with your purchase email address and we will process the refund promptly. Refunds are typically completed within 5-10 business days depending on your payment provider.
After 14 Days
After the 14-day window, refunds are not available. You can cancel your subscription at any time from your Freemius account, and your Pro features will remain active until the end of your current billing period.
Renewals
If you do not wish to renew, cancel before your renewal date. Freemius sends a reminder email before each renewal. Renewal refund requests are reviewed case by case through Freemius and applicable law.